Shipping policy

SHIPPING INFO
We ship worldwide with Correos or Packlink.

Estimated delivery times:
Orders shipped with Correos: delivered in 3-5 working days depending on your location and the stock of the item.

‘Made to Order’ items can take weeks to manufacture and fulfill your order. please check the product page for details or email us at lupegalinarez@gmail.com for assistance.

Depending on customs procedures in your country, some shipments may incur delays or additional custom fees not included in the shipping price. In no case will Who is Lupe cover these expenses or be responsible for customs delays.

If your item is in stock we will ship within 1-5 working days. In the case an item is made to order, or listed for pre-order, please refer to the product page for details.

PLEASE MAKE SURE your shipping address is correct. We will charge shipping a second time if the address is incorrect with your purchase.

We expect efficiency in our logistics service, if you do not receive your order within the agreed deadlines, or if you have any questions at all please email us at info@whoislupe.com